WebSupport US Central Business Hours
300,00 $
- Answering calls and registering Appointments/Orders/Tickets/Other Events within Beneficiary software platform
- Collecting info’s during the call based on the Beneficiary instructions and send them to the Beneficiary email
- Working hours: Monday – Friday, 10:00 – 17:00 CST and Saturday: 10:00 – 15:00 CST
The Supplier will provide the following resources in order to deliver the services:
- Call Center Agents able to take calls in English and Romanian languages
- The call Center infrastructure including a DDI number located in Beneficiary Area for forwarding the calls from Beneficiary phone numbers to the Supplier PBX
Description
- Answering calls and registering Appointments/Orders/Tickets/Other Events within Beneficiary software platform
- Collecting info’s during the call based on the Beneficiary instructions and send them to the Beneficiary email
- Working hours: Monday – Friday, 10:00 – 17:00 CST and Saturday: 10:00 – 15:00 CST
The Supplier will provide the following resources in order to deliver the services:
- Call Center Agents able to take calls in English and Romanian languages
- The call Center infrastructure including a DDI number located in Beneficiary Area for forwarding the calls from Beneficiary phone numbers to the Supplier PBX